-
"This was a thoroughly excellent event in every way. It offered a really inspiring set of product and technology demonstrations, mixed with great seminars. The event was also expertly run - great lay out, the right balance of exhibitors to visitors and seminars. Staff were helpful, processes efficient and the mood friendly. Would recommend unreservedly to anyone in the CX, tech or CCaaS space."
- Information
- Market & Innovation Lead
- TelXL Limited
-
"Great opportunity to learn about the art of the possible with new technologies and hear about how other organisations are tackling changes in customer expectations. Would recommend!"
- Information
- Head of Customer Service
- Education and Skills Funding Agency
-
"I can recommend attending at CC Expo. Great networking opportunities, great chance to keep up with the trends and to learn what vendors have to offer. Apart from that, great location and surrounding. Apart from serious talks, a lot of fun activities and gadgets. I'd be happy to come back!"
- Information
- Senior CX Specialist
- LOT Polish Airlines
-
"This was a well run and organised Expo, which struck a good balance between informative seminars and access to suppliers. Supplier representatives were on the whole very knowledgeable, and I've come away from the Expo much better informed than I arrived."
- Information
- Senior Engineer
- University of Oxford
-
"A great way to learn about the latest trends in technology available to deliver an excellent customer experience. Excellent seminars from industry experts sharing real-life scenarios and experiences to bring it all to life."
- Information
- Head of continual improvement and quality assurance
- Daisy Communications Ltd
-
"Having not attended the expo before I decided to really throw myself in to every aspect of the two days. The talks were informative and provoking, the exhibitors were keen to talk about not just their product but the wider industry too. A great event all round!"
- Information
- Head of Marketing
- EC Outsourcing
-
"This was the first time I attended the show and I was very impressed with the quality of vendors available and the variety of seminar topics. I gathered valuable knowledge and insight and made some excellent networking contacts too. I will definitely be returning to the next one."
- Information
- Head of Infrastructure
- Acas
-
"A fantastic event that was ram-packed with useful seminars & thought provoking speeches. There was lots of opportunity to network with industry specialists & the whole atmosphere was extremely welcoming. Great job!"
- Information
- Business Development Manager
- Omningage
-
"The Call & Contact Centre Expo is a great event that allows us all to share best practice, learn new technologies and focus the end of the day on the following - streamlining and doing our organisations purpose to the best of our abilities."- Information
- Channel Sales Manager
- Orbit Energy
-
"As a first-timer and just after a pandemic, this was a great experience and very well-managed. It was an awesome opportunity to really get a feel of what is going on in the industry right now and I came away with a headful of ideas and a handful of contacts to add to my network. A very useful experience!"
- Information
- Product Manager
- Awaken Intelligence
-
"We were looking to discuss our recruitment assessment tool with people in the Call Centre for their reaction. It reinforced our opinion that there is a real need for it which is invaluable in our strategic planning."- Information
- Business Development Manager
- Simucall Ltd
-
"A brilliant way to get your name out here"
“I think it is a brilliant way to get your name out here. We are talking to lots of people and getting some sales from it.”
- Information
- Stephen Burbridge
- Account Executive
- HaloCRM
-
"The people here are passionate about customer experiences"
“I think that because of the focus on the contact centre, there are loads of people here who are passionate about customer experiences and how they look at the internal lifecycle, so we have had some really really good conversations about that topic”
- Information
- Steph Stylianou
- Principal Solutions Consultant
- Sprinklr
-
"The biggest and best"
“It’s definitely the biggest and best event in the UK for contact centres”
- Information
- Ciara Foley
- Marketing Specialist
- Content Guru
-
"Better then previous events"
“I definitely think this year has been even better then the ones previously. We have had a lot of people coming up to our stands for demos, to talk to salespeople or even go on the F1 simulator, which is always great.”
- Information
- William Stephen
- Marketing Specialist
- Content Guru
-
"The biggest event in EMEA"
“For us this is the biggest event in EMEA. We have the most traffic and not just people from the UK, but people all over the world coming in.”
- Information
- Guilherme Pinheiro
- Vice President of EMEA
- Talkdesk
-
"This is the event of the year for us!"
“This is the event of the year for us. It was amazing coming back last year. It is incredibly busy, there is a lot of footfall through the stands and through other stands and it is the customer experience event of the year for us. If they’re not exhibiting at this event and they’re in this space, they’re doing it all wrong.”
- Information
- Adam Williams
- Sales Director
- Nice
Co-located with
