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Call & Contact Centre Expo returns this November

This is the place to be if you’re looking to reconnect with the customer engagement world and develop your contact centre knowledge.

Returning to London's ExCeL on 16-17 November 2021, this is your chance to reconnect with thousands of customer engagement professionals and industry leading suppliers.

Discover the latest trends shaping the future of call and contact centres in our unique educational programme with expert seminars and panel debates, live demos of the latest technology, as well as industry leading companies equipped with the industry’s finest solution led products and services.

What to expect

Europe’s most proactive customer experience and engagement professionals join us to find the tips, techniques, innovations and strategies they need to transform themselves and their companies.

Joining in-person this November empowers you to:

  • Create new relationships and reinforce existing ones
  • Do business with suppliers efficiently, face-to-face
  • Experience new tech first-hand with live demos
  • Learn from industry experts and engage with them directly

Register now


Why visit



Meet Europe’s top suppliers for free consultations and product demonstrations to experience the latest tools - first hand!



Learn from industry leaders as they deliver interactive seminar sessions, sharing powerful insights you can put into practice.



Network and share insights with peers to develop your knowledge and cultivate invaluable relationships.


Save money

Your ROI is key, so attending will enable you to liaise with suppliers to negotiate services and finalise business one-on-one.


Be efficient

Save time spent finding suppliers online, arranging calls and email after email by meeting the industry under one roof.



Face-to-face connections make us stronger, whether you join sessions, meetings, masterclasses or visit suppliers.

What's on?




VIP Lounge

Join us in November

Visitor registration is now open. Join us on 16-17 November at ExCel London to reconnect with the customer engagement world once more.

Register now

Who's exhibiting?

We've partnered with innovative suppliers to show you their latest solutions for call and contact centres and customer engagement this year.

See exhibitor list