Why is this going to be time well spent!


Why is this going to be time well spent!

Call & Contact Centre Expo returns this November

This is the place to be if you’re looking to reconnect with the customer engagement world and develop your contact centre knowledge.

Returning to London's ExCeL on 22-23 November 2022, this is your chance to reconnect with thousands of customer engagement professionals and industry leading suppliers.

Discover the latest trends shaping the future of call and contact centres in our unique educational programme with expert seminars and panel debates, live demos of the latest technology, as well as industry leading companies equipped with the industry’s finest solution led products and services.

Europe’s most proactive customer experience and engagement professionals join us to find the tips, techniques, innovations and strategies they need to transform themselves and their companies.


"A fantastic event that was ram-packed with useful seminars & thought provoking speeches. There was lots of opportunity to network with industry specialists & the whole atmosphere was extremely welcoming. Great job!" Business Development Manager - Omningage

Why visit



Meet Europe’s top suppliers for free consultations & gain access to the very latest developments in technology and services and take advantage of the live demos on offer



Leaders from some of the worlds biggest brands will be on hand to deliver compelling keynotes, seminars and panel debates 



Network and share insights with peers to develop your knowledge and cultivate invaluable relationships.


Save money

Your ROI is key, so attending will enable you to liaise with suppliers to negotiate services and finalise business one-on-one.


Be efficient

Save time spent finding suppliers online, arranging calls and email after email by meeting the industry under one roof.



Face-to-face connections make us stronger, whether you join sessions, meetings, masterclasses or visit suppliers.

What's on?

Who visits?

Call Centre Managers
Contact Centre Managers
Customer Services Directors
Customer Operations Directors
Digital Omni-Channel Directors
Heads of Customer Experience
IT Directors
CRM Managers

2021 Highlights

Join us in November

Join us on 22-23 November at ExCel London to reconnect with the customer engagement world once more.

Register your interest FREE

Who's exhibiting?

We've partnered with innovative suppliers to show you their latest solutions for call and contact centres and customer engagement this year.

See exhibitor list