Skip to main content

Call & Contact Centre Expo returns in November 2024!

This is the place to be if you’re looking to reconnect with the customer engagement world and develop your contact centre knowledge.

Returning to London's ExCeL on 27-28 November 2024, this is your chance to reconnect with thousands of customer engagement professionals and industry leading suppliers.

Discover the latest trends shaping the future of call and contact centres in our unique educational programme with expert seminars and panel debates, live demos of the latest technology, as well as industry leading companies equipped with the industry’s finest solution led products and services.

Europe’s most proactive customer experience and engagement professionals join us to find the tips, techniques, innovations and strategies they need to transform themselves and their companies.



Meet over 150 of Europe’s top suppliers for free consultations, live demos and access to the very latest developments in technology and services



90+ expert speakers from some of the worlds biggest brands will be on hand to deliver 80+ compelling keynotes, seminars and panel debates 



Network and share insights with 3500+ professionials to develop your knowledge and cultivate invaluable relationships.


Save Money

Your ROI is key, so attending will enable you to liaise with suppliers to negotiate services and finalise business one-on-one.


2023 Agenda



VIP Hosted & Buyer Programme



Networking Lounge


Exhibitor product categories

AI/Chat Bots | RPA/BPA | Omni Channel | Agent Coaching and Monitoring | Agent Desktop | Analytics | Audio Messages and Branding | Benchmarking | Call Centre Recruitment | Call Centre Software | Call Handling and Answering | Call Recording | Cloud Solutions | Consultancy | Contact Centre Solutions | Customer Experience | Customer Relationship Management (CRM) | Headsets | IVR | Knowledge Management Systems | Multi-Channel Communications | PCI Compliance | Performance Improvement | Performance Management and Quality Monitoring | Predictive Dialler | Research | Scripting | Self Service | Training | Unified Communications | Virtual Contact Centre and Homeworking | Video Conferencing | Voice of the Customer | Workforce Management and Workforce Optimisation

Hear from other visitors!