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Call & Contact Centre Expo, co-located with the Customer Experience Expo returns for November 2024!

This is the place to be if you’re looking to reconnect with the customer engagement world and develop your contact centre knowledge.

Returning to London's ExCeL on 27-28 November 2024, this is your chance to reconnect with thousands of call & contact centre and customer experience professionals and industry leading suppliers.

Explore the future of call and contact centres in our unique educational program. Featuring expert seminars, engaging panel debates, live technology demos, and industry-leading companies showcasing the finest solution-driven products and services, this event is your gateway to the latest trends and innovations shaping the industry.

Europe’s most proactive customer experience and engagement professionals join us to find the tips, techniques, innovations and strategies they need to transform themselves and their companies.

meet

Experience

Meet over 120 of Europe’s top suppliers for free consultations, live demos and access to the very latest developments in technology and services

learn

Learn

90+ expert speakers from some of the worlds biggest brands will be on hand to deliver 90+ compelling keynotes, seminars and panel debates 

network 

Collaborate

Network and share insights with 3500+ professionials to develop your knowledge and cultivate invaluable relationships.

money

Save Money

Your ROI is key, so attending will enable you to liaise with suppliers to negotiate services and finalise business one-on-one.

6 Educational Theatres

6 Educational Theatres

2 days of packed content with 3 primary themes & 10 sub-tracks that showcase the latest strategies, solutions, technologies and ideas for you to integrate into their business plans.

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120+ Exhibitors

120+ Exhibitors

From industry leaders to emerging companies, discover cutting-edge solutions, network with professionals, and gain valuable insights to drive your business forward.

2024 EXHIBITORS

Hosted & Buyer Scheme

Hosted & Buyer Scheme

 This focused approach will allow you to maximise your time at Call & Contact Centre Expo, whilst hopefully helping to fulfil any short-, medium- and longer-term business needs.

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Training Workshops

Training Workshops

Whether you're looking to gain new skills or deepen your expertise, our workshops provide a unique opportunity to learn, network with peers, and stay ahead in your field.

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Exhibitor product categories

AI/Chat Bots | RPA/BPA | Omni Channel | Agent Coaching and Monitoring | Agent Desktop | Analytics | Audio Messages and Branding | Benchmarking | Call Centre Recruitment | Call Centre Software | Call Handling and Answering | Call Recording | Cloud Solutions | Consultancy | Contact Centre Solutions | Customer Experience | Customer Relationship Management (CRM) | Headsets | IVR | Knowledge Management Systems | Multi-Channel Communications | PCI Compliance | Performance Improvement | Performance Management and Quality Monitoring | Predictive Dialler | Research | Scripting | Self Service | Training | Unified Communications | Virtual Contact Centre and Homeworking | Video Conferencing | Voice of the Customer | Workforce Management and Workforce Optimisation

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