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Reinventing customer journeys
Technological change, evolving customer expectations, new forms of work... are all elements that will reshape the Customer Relationship of tomorrow.
In this changing environment, the winning brands are those that rethink their customer journeys to better respond to changing expectations and needs:
What will customers expect in the coming years?
What will technology bring to the customer experience of tomorrow?
How will customer operations evolve in the next 5 years?
Guillaume Langle - Automotive and mobility industry executive
Guillaume has 30 years of automotive experience at Ford Motor Company in France working in various functions in After Sales and Sales. He worked as a regional director and Sales director in Switzerland also.
He is now heading the global automotive and mobility sector for Comdata UK and we are certain that great things are to come!
Georges Boré- Financial Global practice leader
Georges has 30 years of experience in the banking industry, across several business areas including retail banking & wealth management, corporate banking, cash management and digital banking.
He is a certified expert in Customer Experience Management, Design Thinking, Agile methodologies,
and he is passionate about the improvement of the B2C and B2B customer journey.
Dave Brown-Growth development director
Dave has 15years+ B2B Business development and Client relationship development experience - selling Business Service solutions, marketing services and outsourced customer management services to both large Corporate and SME organisations across range of different Sectors.
Dave has been working for Comdata for the last 6 years working in International Sales based from the UK.
Paul Egan- Global and emerging tech international partnerships
Paul is our International Partnerships Director. Paul has worked with Comdata now for nearly 2 years. He has 15 years experience in BPO and is specialised in global and emerging tech working with companies like Apple, Facebook, Oculus, and Go Pro.