Name: Contact Centre Expo
Start: 2025-11-19T09:30:00
End: 2025-11-20T16:00:00
Location: Excel London

See Who’s Leading the Industry!

Are you ready to discover the latest breakthroughs in contact centre & customer experience technology? The Contact Centre Expo, co-located with Customer Experience Expo is where innovation meets expertise, and it’s all happening this year!

Join us at London's Excel on 19-20 November at Excel, London, for Europe’s Leading Contact Centre Expo, where you can get up close with 120+ of Europe’s top supplier, featuring free consultations, live demos, and the latest tech services.

These industry pioneers will be showcasing the tools, technologies, and services that are redefining how you engage with your customer. Whether you’re looking to upgrade your current systems, explore new possibilities, or gain insights from industry leaders, the Contact Centre Expo has something for everyone.

SECURE YOUR FREE TICKET!

HOMEPAGE

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Leading Exhibitors120

Professionals3,500+

Seminar Sessions100+

Speakers110+

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What’s On at
Contact Centre Expo

Educational theatres

2 days of packed content with 3 primary themes & 10 sub-tracks that showcase the latest strategies, solutions, technologies and ideas for you to integrate into their business plans.

Connect 1-1 meetings

The bespoke programme offers a structured, pre-arranged meeting schedule for buyers to meet with our select group of exhibiting companies, allowing you to maximise your time while hopefully helping to fulfil any short-, medium—and longer-term business needs.

Training Workshops

Hosted by The Forum, offering actionable strategies to boost your skills, support personal growth, and strengthen your expertise.

Networking lounge

Offering you the chance to engage with, and learn from, like-minded professionals, to develop your professional knowledge, pass on your industry insight and cultivate new business contacts.

AI/Chat bots

BPO / Outsourcing

Omni channel

Staffing & staff support

Contact centre solutions & software

Multi-channel communications

Hardware

Customer experience

Unified communications

Performance management & quality monitoring

Join us for more at the Contact Centre Expo, co-located with the Customer Experience Expo

Join us at London's Excel on 19-20 November at Excel, London, bringing together 3500+ professionals including contact centre leaders and experts in customer experience, operations, and IT to share ideas.

With 110+ expert speakers and 100+ keynotes, seminars, and panel debates, the event covers diverse topics like culture, staffing, AI, and digital transformation. It’s the perfect opportunity to reconnect with the customer engagement world and enhance your customer contact knowledge.

Join us on 19th & 20th November 2025 at ExCel London to reconnect with the customer engagement world once more.