The Startup Zone at Contact Centre Expo is a dedicated space for emerging companies that are innovating in the customer contact, CX, and communication technology sectors. This zone offers high-growth startups the opportunity to showcase their solutions, connect with industry leaders, and gain visibility in a competitive market.
Eligibility Criteria
To qualify for the Startup Zone, applicants must meet the following criteria:
1. Company Age
- Must be founded within the last 5 years (from the date of the event).
2. Company Size
- Fewer than 50 full-time employees globally.
3. Revenue Stage
- Annual revenue must be under £5 million.
- Pre-revenue startups are welcome.
4. Innovation Focus
- Must offer a new, disruptive, or significantly improved product or service in one or more of the following areas:
- Contact centre technology
- Customer experience (CX)
- AI, automation, or analytics for customer service
- Omnichannel communication
- Workforce engagement or management tools
- Voice, chat, or messaging platforms
5. Independence
- Must not be majority-owned by a large enterprise or corporate group.
- Operates under its own brand and leadership.
6. Funding Stage
- Bootstrapped, angel-funded, or early-stage venture-backed (Seed to Series A).
- Companies that have raised beyond Series B may not be eligible.
