THE EVENT FOR THE CUSTOMER ENGAGEMENT WORLD

16 - 17 November 2021 | ExCeL London

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Welcome to Europe’s leading call and contact centre event

Customer expectations are changing, as businesses seek the latest customer experience technology.

Call & Contact Centre Expo showcases the latest and most effective technologies, strategies and advancements to call and contact centre professionals and those in IT, general management, HR, marketing and operations who are looking to excel in customer engagement.

Discover the latest trends shaping the future of call and contact centres in our unique educational programme with expert seminars and panel debates, live demos of the latest technology, as well as industry leading companies equipped with the industry’s finest solution led products and services.

EXHIBIT

VISIT

CX CONNECT

2021 speakers coming soon

Take a look at our previous speakers in the meantime...

 

LIVE AWARDS AREA

LIVE AWARDS AREA

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The Innovation Awards will celebrate the best talent within the customer engagement world, as well as honour the latest innovation transforming our contact with our customers. Make your way to the Awards Area and witness first-hand the future of the industry!

VIP LOUNGE

VIP LOUNGE

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Providing unparalleled networking opportunities for marketing professionals, the VIP Lounge is the perfect platform to obtain invaluable new business contacts, connect with leading figureheads and explore new ideas across the industry.

NETWORKING AREA

NETWORKING AREA

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The networking area will offer the industry’s leading lights the chance to engage with, and learn from, like-minded professionals, to develop their professional knowledge, pass on their industry insight, and cultivate invaluable new business contacts.

Our Safety Measures

We have been working closely with all event industry stakeholders developing an industry-wide ‘All Secure Standard’ alongside the UK government that will allow organised industry gatherings take place again.

We will ensure our visitors, exhibitors and colleagues, are protected whilst making events high-quality and productive experiences.

Find out more

CO-LOCATED WITH

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DIAMOND SPONSOR

PLATINUM SPONSORS

GOLD SPONSORS

 

STRATEGIC PARTNER

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