18 & 19

March 2020

ExCeL

London

The Ultimate Event for the
Customer Engagement World

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18 & 19 MARCH 2020

ExCeL LONDON

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Welcome to Europe’s leading call & contact centre event, showcasing the latest and most effective technologies, strategies and advancements to industry professionals who are looking to excel in the customer engagement world!

Our show features over 250 Seminars from the likes of:

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18th & 19th March 2020
ExCel, London

Dr Nicola J. Millard: Speaking at the Call and Contact Centre Expo

Dr Nicola J. Millard

Head of Insight & Futures - BT

Dave Thomson: Speaking at the Call and Contact Centre Expo

Dave Thomson

Solution Engineer – Salesforce for Service - Salesforce

Clare Muscutt: Speaking at the Call and Contact Centre Expo

Clare Muscutt

Founder & Director - CMXperience Ltd

Daniel Ord: Speaking at the Call and Contact Centre Expo

Daniel Ord

Founder - OmniTouch International

Dominique Pfeffer and Shameem Smillie: Speaking at the Call and Contact Centre Expo

Dominique Pfeffer and Shameem Smillie

Contact Center AI Partner Lead & Mitel Contact Centre Sales Lead - Mitel and Google

Graham Calder: Speaking at the Call and Contact Centre Expo

Graham Calder

Digital Change Consultant - Independent Consultant

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The Call & Contact Centre Expo Runs Directly Alongside...

Customer & User Experience Expo 2019 Smart Communication & Connected Business

500

Leading Exhibitors

25

Masterclasses

250

Seminars

Proud to be supported by...

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