Shaping the Future of the Customer Contact Industry
Contact Centre & Customer Experience Expo returns to Excel, London | 18–19 November 2026, bringing together the very best of the customer contact industry under one roof.
Building on the success of 2025, the event once again unites contact centre and customer experience professionals, solution providers, and thought leaders for two days of insight, innovation, and meaningful connection.
From AI-driven transformation and omnichannel strategies to operational excellence and customer journey design, this is where organisations come to discover the technologies, ideas, and partnerships shaping the future of customer contact.
Join thousands of industry peers to explore cutting-edge solutions, gain practical expertise, and stay ahead in a rapidly evolving landscape.
