With CC4Teams, your Contact Center is wherever you want it to be! Picking up the phone from 9 to 5 just isn’t enough anymore. You need to respond to your customers’ channels of choice, any time of the day. CC4Teams is natively integrated with Microsoft and works in your trusted Microsoft Teams environment. Same screen, same solution, with many added features that turn Teams into a complete Contact Center. Your customers can connect with you through any channel, CC4Teams will route them to the best available agent, and your Integrated CRM system will recognize the customer and follow its journey.
It is easy to use, easy to manage, and with easy insights.
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