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18 & 19 MARCH 2020


Julien Rio: Speaking at the Call and Contact Centre Expo

Julien Rio


Jumpstart Your Omni-Digital Strategy

Our lifestyle is becoming more and more digital. We use multiple channels such as messaging or social to talk with our peers, friends and family. How can companies engage with their customers omni-digital world? How can they jumpstart an omni-digital strategy? Let's review major obstacles to a digital transformation of customer engagement and existing solutions to overcome them.

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Julien Rio will be speaking in the following theatres:

Theatre 20 - Thursday 12.30 - 13.00: Jumpstart Your Omni-Digital Strategy