Keynote SpeakersView All Speakers
Dr Nicola Millard BT Global Services
Botman vs. SuperAgent: how intelligent technologies will shape the future of the contact centre
Georgine Owens Perform Group
Supporting customers with robots-what does it mean?
Jeremy King PCI Security Standards Council
Protecting Telephone Based Card Payments
Danny Singer Noetica
Responsible Outbound: Predictive Dialling with 0% Dropped Calls
Mark Oppermann Webio
AI, Chatbots & Conversational Messaging is the Future are you Ready?
Dr Ladan Baghai-Ravary Aculab PLC
VoiSentry: Flexible, Scalable, Speaker Verification with Integrated Multi-Factor Authentication.
Nicola Hodson COO for Microsoft UK
How to cultivate fast sales teams in the digital age
Karen Dunne-Squire The Industry's No.1 Business Growth Expert
Be an Unstoppable Leader – create a culture of success
Jim Rees The Emotional Intelligence Guru
Emotional Intelligence (A Game Changer for Sales Leaders)
Gary Delbridge World-Renowned, Award Winning Speaker
Who to train? The science behind sales training effectiveness!
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Media and FeaturesView More
SuppliersView More Exhibitors
Stand No: 2440
Stand No: 2336
Stand No: 2122
Stand No: 2372
Stand No: 2330
Stand No: 2210
News And BlogsView More
Understanding your customers: It would appear knowledge retention or at least access…
In the consumer-driven world of customer service, support and contact…
Historically, there has also been an absence of high quality training…
What fearless leader doesn't want to be adored by their subordinates?…
Some displayed speakers are from the co-located B2B Marketing expo 2017, many are returning to give similar talks at this event in 2018, with even more top names and hot topics added. The full 2018 speaker schedule will be released here shortly.