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  • Technology & Tools You've Never Seen Before!
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SPONSORS:
CallPro CRM: Show Sponsors of the Call and Contact Centre Expo Ring Central: Show Sponsors of the Call and Contact Centre Expo 8x8: Show Sponsors of the Call and Contact Centre Expo Genesys: Show Sponsors of the Call and Contact Centre Expo Aspect: Show Sponsors of the Call and Contact Centre Expo Avaya: Show Sponsors of the Call and Contact Centre Expo

Keynote Speakers

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  • Dr Nicola Millard: Speaking at the Call & Contact Centre Expo

    Dr Nicola Millard
    BT Global Services

    Botman vs. SuperAgent: how intelligent technologies will shape the future of the contact centre

  • Georgine Owens: Speaking at the Call & Contact Centre Expo

    Georgine Owens
    Perform Group

    Supporting customers with robots-what does it mean?

  • Jeremy King: Speaking at the Call & Contact Centre Expo

    Jeremy King
    PCI Security Standards Council

    Protecting Telephone Based Card Payments

  • Danny Singer: Speaking at the Call & Contact Centre Expo

    Danny Singer
    Noetica

    Responsible Outbound: Predictive Dialling with 0% Dropped Calls

  • Mark Oppermann: Speaking at the Call & Contact Centre Expo

    Mark Oppermann
    Webio

    AI, Chatbots & Conversational Messaging is the Future are you Ready?

  • Dr Ladan Baghai-Ravary: Speaking at the Call & Contact Centre Expo

    Dr Ladan Baghai-Ravary
    Aculab PLC

    VoiSentry: Flexible, Scalable, Speaker Verification with Integrated Multi-Factor Authentication.

  • Nicola Hodson: Speaking at the Call & Contact Centre Expo

    Nicola Hodson
    COO for Microsoft UK

    How to cultivate fast sales teams in the digital age

  • Karen Dunne-Squire: Speaking at the Call & Contact Centre Expo

    Karen Dunne-Squire
    The Industry's No.1 Business Growth Expert

    Be an Unstoppable Leader – create a culture of success

  • Jim Rees: Speaking at the Call & Contact Centre Expo

    Jim Rees
    The Emotional Intelligence Guru

    Emotional Intelligence (A Game Changer for Sales Leaders)

  • Gary Delbridge: Speaking at the Call & Contact Centre Expo

    Gary Delbridge
    World-Renowned, Award Winning Speaker

    Who to train? The science behind sales training effectiveness!

  • View All Speakers

Media and Features

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  • RingCentral UK: Exhibiting at The Call and Contact Centre Expo

    RingCentral UK

    Stand No: 2440

  • BPA Quality: Exhibiting at The Call and Contact Centre Expo

    BPA Quality

    Stand No: 2336

  • Talkative: Exhibiting at The Call and Contact Centre Expo

    Talkative

    Stand No: 2122

  • Avaya: Exhibiting at The Call and Contact Centre Expo

    Avaya

    Stand No: 2372

  • Calabrio: Exhibiting at The Call and Contact Centre Expo

    Calabrio

    Stand No: 2330

  • Genesys: Exhibiting at The Call and Contact Centre Expo

    Genesys

    Stand No: 2210

  • News And Blogs

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    Artificial Intelligence is a Critical Component

    Understanding your customers: It would appear knowledge retention or at least access…

    Contact Centres and Cloud Computing Solutions

    In the consumer-driven world of customer service, support and contact…

    Why Invest in Sales Leadership?

    Historically, there has also been an absence of high quality training…

    3 Fun Ways to Celebrate Sales Wins

    What fearless leader doesn't want to be adored by their subordinates?…

    Some displayed speakers are from the co-located B2B Marketing expo 2017, many are returning to give similar talks at this event in 2018, with even more top names and hot topics added. The full 2018 speaker schedule will be released here shortly.