PCI Telecom assists companies taking card payments over the telephone to do so in a safe, secure and compliant manner. Our hosted Level 1 solution allows callers to enter their own card details whilst staying on the call with a live agent. Call recording options are available for all PCI Agent™ users with both inbound and outbound calls. Hassle free and 100% fully Level 1 PCI DSS compliant.
Obtaining card details over the phone between customers and agents can be a real PCI DSS headache for many businesses. How can you ensure the information is not being siphoned, thus exposing your business to hefty fines or an expensive PCI Forensic Investigation?
De-scoping is the answer!
You don`t even have to send your calls to a third party contact centre or have intrusive hardware installations on-site. You can de-scope your business from the requirements of PCI DSS and still take live payments from customers wanting to speak to someone at the organisation they`ve called.
Our cloud based systems are suitable for SMEs and Public Sector organisations right through to Large Corporates and we pride ourselves on our knowledge and high levels of customer service. In addition, our system can easily be integrated with your current telephony, CRM or desk top systems if required.
We are currently working within the transport, financial, hospitality, contact centre and public sector industries.
Tel: 0330 022 0660