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William Carson

William Carson

Director of Market Engagement, ASCENSOS

Over the past 22 years, William has worked with the world’s leading BPO outsourcers, including SITEL, Teleperformance, and Concentrix, as a Consultant, Director and Board Member. William is an active member and regular contributor to industry organisations. He is a writer, speaker and general disruptor of all things customer experience (CX) related.