Vijai Shankar is the Vice President of Product Marketing at Uniphore. Vijai leads the global product marketing strategy including messaging, positioning, and evangelizing of Uniphore’s products and solutions. Prior to Uniphore, Vijai led product marketing teams at Xactly, 247.ai, Kony and Genesys.
29-Nov-2023Customer Satisfaction TheatreUsing Generative AI and a total experience strategy to drive CX and EX
30-Nov-2023Future of the Contact Centre TheatreIf data is the new oil, AI is the new electricity powering Contact Centre transformation