Stephen May has delivered expert outcomes within the staffing and workforce planning profession; leading and implementing large scale talent attraction and engagement strategies across many public and private sector verticals. His roles leading candidate attraction and employee performance include Contact Centre Outsourcing Operational Director for Ventura Customer Service Management; EMEA Solutions and Marketing Director for Randstad; and more recently the Capita Group, where he was responsible for a 10,000 candidate pipeline delivery annually. He now shapes the value proposition and go-to-market strategy at HR GO Recruitment as the Chief Marketing Officer; to better connect employers and candidates into targeted sector verticals for work. He offers specific expertise and data-led insight in Contact Centre and Customer Service contexts.
29-Nov-2023Employee & Customer Experience TheatreData and insight on why great candidates would choose to work at your contact centre, or not.