Sonal Garg
Founder & CEO,
CloudCX
Founder and CEO with 15+ years of experience in Contact Centre, having collaborated with industry giants like Vodafone, O2, and Virgin. Driven by a passion for service excellence, I am on a mission to help companies revolutionize their customer service by creating innovative products to automate testing in contact centres, providing businesses with the tools achieve exceptional Customer Experiences.
Sessions
-
29-Nov-2023Employee & Customer Experience TheatreOptimising CX : How Electrolux leveraged automated contact centre testing