Priya leads the telecom research area for the IBM Institute for Business Value. She is a telecommunication engineer by training and has worked with over a dozen telecom providers across four continents. She brings her deep and broad understanding of the telecom value chain, partnerships, competition, regulation, automation, and advanced technologies to help clients understand the business value of technology. Priya has special interests in 5G enterprise commercialization and is a member of the AI Expert Working Group for UKTIN and the GSMA IoT Forum.
30-Nov-2023Keynote TheatreElevating customer service with Generative AI