Marc has 15 years of experience in people management and has worked across a wide range of industries including banking, regulation, insurance and SAAS.
As Head of Contact Centre. Marc works with his team to provide first in class support to the 1,000,000+ employees who use Benefex’s SaaS product.
He is passionate about developing people and providing unique, engaging and solution focused customer journeys, while ensuring exceptional service delivery is maintained across global markets.
Benefex are a global brand based in Southampton, UK. They provide employee benefits software to enterprise and multi-national organisations around the world, in more than 70 countries.
29-Nov-2023Keynote TheatrePANEL: Future of the Contact Centre