Emma Valentine
I’m Emma Valentine, and I’m the Head of Learning & Development at Advantis Credit. I’ve been working in the Learning and Development field for just under 10 years, primarily within FCA-regulated contact centre environments.
My passion lies in leadership development and partnering with businesses to foster continuous development and improvement. Over the years, I’ve focused on creating impactful learning strategies that not only engage teams but also drive meaningful growth and success throughout the organisation.
I believe that effective learning and development isn’t just about training, it’s about empowering people to reach their full potential and ensuring that businesses have the tools and skills they need to thrive in an ever-changing world.
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16-Jul-2025Manchester - Voco HotelAI-Powered Progress: Enhancing Customer Journeys and Agent Development