Axel Dittmann
Axel Dittmann is a true pioneer in Conversational AI. As one of the first employees of the Berlin-based AI company "Parloa," he has been dedicated to this fascinating and disruptive technology since 2019. During this time, he played a significant role in the development and implementation of customer-centric AI experiences for renowned companies such as Red Bull, Vodafone and the German Red Cross. Today, as the "Chief Evangelist" and a member of the CEO Office at Parloa, Dittmann not only advocates for the innovative AI platform itself but also inspires with his extensive experience for the general applications of AI in customer service.
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27-Nov-2024Future of the Contact Centre Theatre“Skip the website, I’ll just call.” How Personalized AI Agents Will Become Your Primary Customer Contact Method