Consultant and trusted advisor on telecoms and contact centre strategy and implementation with over 25 years' experience gained from positions within start-ups, VC backed and publicly listed businesses.

Expert in designing and delivering integrated communications solutions for organisations of all sizes (from SME to large enterprises such as The Co-op, Ladbrokes and Legal & General and public sector bodies such as NHS Professionals and several Borough Councils) for whom effective and efficient communications is vital to their success and growth.