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Roberto Rivero and Madhur Agrawal: Speaking at the Call and Contact Centre Expo

Roberto Rivero and Madhur Agrawal

Senior Advisor and VP of Sales  -  Enterprise Bot

Chat bots: ROI and Success Stories

Roberto and Madhur will summarise the benefits and pitfalls of introducing conversational AI to your business into your sales and customer service strategy. Their presentation will be illustrated by anecdotes and data from real-life implementations.

3 key delegate takeaways from session:

• Why and how you should include chat bots into your customer communications.
• The benefits to your business and to your customers.
• The ROI you are likely to experience.

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