Speakers

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Michael Steingress

Michael Steingress

Head of Partnership and Sales, Smaply by More than Metrics GmbH
As Smaply's Head of Partnerships and Sales, Michael is in close contact with customers and business partners and knows what makes them tick. He helps them define their challenges and evaluate different approaches on how to tackle them with service design methods and tools. He also teaches at business universities and has passion for maps of all kinds - not only journey maps.
Sessions