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Mervyn Nichols

Mervyn Nichols

Customer intercation specialist, Diabolocom
Diabolocom is the augmented customer interaction management platform designed for customer service and sales teams. Mervyn joined Diabolocom UK recently. Keen on subjects related to Customer Interaction, he aims at expanding the business in the area. Having a Marketing and Customer experience background as well as many years of experience working with SAS platforms, Mervyn is here today to talk to you about some of benefits to be had from having a power CTI/CRM Integration.