The Call and Contact Centre Expo logo

18 & 19 MARCH 2020

ExCeL LONDON

Megan Kane: Speaking at the Call and Contact Centre Expo

Megan Kane

Head of Data Privacy  -  iCaaS GDPR Management

Win higher close rates through compliance

This seminar will educate delegates on how to work compliantly with the GDPR whilst making and receiving calls. They will walk away knowing how to identify and handle Subject Access Requests (SAR)'s and Data Breaches, as well as being educated on which steps to take to avoid non-compliance with the regulation in their day-to-day jobs.

3 key delegate takeaways from session:
• The importance of staff training
• Real-life risks and how to avoid them
• Recognising and handling SAR's and Data Breaches

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