The Call and Contact Centre Expo logo

18 & 19 MARCH 2020

ExCeL LONDON

Jordan Edmunds: Speaking at the Call and Contact Centre Expo

Jordan Edmunds

Business Development Manager  -  Zing Dev Ltd

Build vs Buy: Knowing what's right for your organisation.

It is a constant question within organisations. Should we make use of an out-of-the-box solution or develop our own capability? With increased numbers of SaaS providers launching products, alongside development teams releasing at ground-breaking speed, the decision to build or buy is not getting easier.
This seminar will discuss which scenarios best suit a build or buy verdict, and why the final decision may not be so black and white.

3 key delegate takeaways:

Which use cases best suit a buy or build decision?
What to look for in a build or buy partner?
How to maximise the success of your decision.

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