Heiner Kruessmann

Heiner Kruessmann

VP Sales and Marketing - EMEA, LumenVox

Heiner Kruessman, the Vice President of Sales & Marketing, is responsible for the EMEA region at LumenVox. In his role, he is focused on building a high performing sales team and the company's ongoing expansion efforts into emerging markets.

Prior to LumenVox, Heiner led sales in the DACH region at Nuance (recently acquired by Microsoft). At Nuance, he built the sales organizations from scratch and ultimately scaled the region to international success. Before Nuance, he spent a number of years at Cyara, a leading provider of contact centre and IVR solutions, where he executed the go-to-market strategy in Central Europe. Heiner has also held senior leadership roles at AudioCodes, Alcatel-Lucent, and Enterasys Networks.

Heiner has over 20 years of experience in the contact centre space with vertical expertise in telecommunications, financial services and insurance.