Speakers

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Fred van Westerop

Fred van Westerop

Country Manager, e-bot7 GmbH

Fred is Country Manager responsible for the UK, Benelux and the Nordic markets. He has over 20 years of experience in CRM, Customer Service, Enterprise Marketing and Customer Experience strategy where, during this time, he has engaged closely with brands helping them to digitally transform their business to achieve improved customer satisfaction, retention and acquisition.

Fred has also been active in the Customer Data & Decisions Council for the DDMA in the Netherlands for some years.

Sessions