Speakers

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Erik Karlsson

Erik Karlsson

Sales Manager & Business Advisor, XM Reality
Erik's background from implementing AI enabled Chatbots and integrations towards enterprises has given him deep knowledge in how technology meets the customer. And pushed him towards new grounds at XMReality, where common call centre technologies are both challenged and combined with AR enabled Remote Guidance, teleporting the support agent as if she/he was here to the customer creating a new reality.
Sessions