Contact Centre Manager, Costa Express
Deborah Woods has been Contact Centre Manager at Costa Express for 2 years. Working with the Contact Centre industry for over 20 years, she has worked for some well-known companies including IBM, Harrods and IHS Markit. She is customer focused with a passion to deliver an enhanced customer experience and always ensure a smooth-running contact centre. Deborah offers a unique blend of business creativity and people skills that allow her teams to develop and succeed. Mum to two boys she can often be found supporting Windsor FC youth in her spare time – with a Costa coffee of course!