Speakers

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Darren Beck

Darren Beck

Director of Business Development, Telcoswitch
Darren Beck is UK and Europe Director of Business Development at CallCabinet Corporation, providing cloud based Compliant Call Recording, Quality Assurance, AI and Analytics solutions to global enterprise and telecoms providers. Darren believes that the customer is king and the data provided through client interaction is the single most valuable asset an organisation can have at its disposal, and if unleashed, can provide a wealth of insight and opportunity, to deliver the ideal customer experience. Before joining CallCabinet, Darren spent 20 years working for a number of successful Telecoms and IT resellers helping them grow their service portfolio and deliver customer projects, most recently Darren has provided independent network and telecoms consultancy services working with major organisations across all sectors. Darren enjoys family time with his two young sons and is about to attempt his first (and possibly last) marathon.
Sessions