Speakers

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Brad Stein

Brad Stein

Architect, PolyAI
Brad has worked in the contact center industry for the past 7 years, 4 of them being in the conversational AI market. Due to his strong technical background, Brad brings a unique understanding of how Virtual Assistant technology, combined with process engineering can truly transform the customer experience while delivering on Opex reduction & ROI sales promises. Brad has worked across the North American & EMEA markets on a number of high profile projects for S&P500 and FTSE100 organizations.
Sessions