Ashley Pieczynski has over 15 years contact centre experience in a variety of roles from call handler through to resource planning and performance management. Drawing on extensive knowledge across a range of industries, Ash is well placed to help clients get the best out of their technology and people.

Ash is a trusted advisor on all aspects of our client's contact centre environment. From complex transformation or performance management to refining customer / agent experience and reducing customer effort, Ash's approach is practical and outcome driven.