Head of Product, Eckoh UK Ltd
Ashley joined Eckoh in 1999 and has covered a range of roles including project management, business analysis, data warehousing and mobile application development. Today he is Eckoh's Head of Product. Ashley is an evangelist for world-leading technology solutions, leading and curating Eckoh's product roadmap and fostering innovation throughout the business. Ashley identifies emerging technology and applies it to contact centres to improve customer experience, realise omnichannel potential and deliver outstanding engagement and trust.