Speakers

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Adam Taylor

Adam Taylor

Managing Director, Vericall
Adam Taylor has over 15 years' experience managing customer service operations across multiple industries with a passion for creating solutions that marry the two key functions of delivering great user experiences and maximising revenue. In 2017 Adam founded VeriCall Contact Centres which has rapidly grown to become the UK's largest Directory Enquiries contact centre, and in 2018 won an RSA grant from Scottish Enterprise to open an Engagement Hub in Fife.
Sessions