The Call and Contact Centre Expo logo

18 & 19 MARCH 2020


Abhijit More: Speaking at the Call and Contact Centre Expo

Abhijit More

Head of Marketing  -  MSG91

Simplifying Communications with Personalisation

Personalization of customer communication is the key to unlock the potential reach of any business. With the cloud communications world has come closer, for many businesses customers are spread across the globe as they are becoming borderless. Communicating with ever increasing global customer base uniformly is now becoming a challenge. Personalization of the user communications has become a key to tap many known and unknown customer territories. Learn how cloud communication can bridge this gap.

3 bullet point takeaways from session ie what are the main things a delegate will learn from your seminar

- Importance and future of personalization in customer communications
- How current tech will help to overcome the personalization demand
- Interesting facts - How people communicate

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