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Harnessing AI for Consistent Customer Experiences

30 Nov 2023
Connected Contact Centre Theatre
Digital Transformation & Engagement , Customer Experience & Engagement

Serving customers on their own terms has never been more critical. They want consistent experiences, seamless journeys across channels, and smooth escalation to a live agent when needed.

Join James Mackie, Sr. Enterprise Solution Consultant at Five9, to learn about the significance of AI and automation in delivering exceptional customer experiences. With the power of advanced artificial intelligence, you can build interactions that unify the customer journey and exceed expectations.

James Mackie, Senior Enterprise Solution Consultant - Five9