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Driving success with Generative AI-Powered Assistants

29 Nov 2023
Contact Centre Technology Theatre
Customer Experience & Engagement , Contact Centre Operations & Efficiency

The world of AI is moving fast. Generative AI, Large Language Models and ChatGPT have changed what is possible. At Quiq we’ve been working hard to transform the latest AI into real world solutions that can be used by CX leaders to improve their operations. In this session, we’ll show you real life customer examples and share success case studies. You’ll also get a peek into how Quiq’s Automation Studio creates secure and effective automation solutions for customers and agents.

Key Takeaways:

  • Learn practical AI solutions: Quiq is at the forefront of translating cutting-edge AI into practical, real-world solutions. Explore how these solutions can be leveraged by CX leaders to enhance their operations and customer interactions.
  • Hear real-life success stories: Gain insights from real-life customer examples and success case studies. Discover how other businesses have successfully implemented Quiq's AI solutions to achieve tangible improvements in their customer experience and operational efficiency.
  • View Quiq’s Automation Studio: Get an exclusive peek into Quiq's Automation Studio, a platform that combines enterprise-grade tooling and security to create automation solutions for both customers and agents.
  • Get inspired for transformation: Leave the session inspired and equipped with practical knowledge about how AI can drive transformative change in your CX operations. Consider how you can apply these insights to your own business to stay ahead in the dynamic world of customer experience.
Chris Barrow, Solutions Architect - Quiq
Ejieme Eromosele, GM, EMEA - Quiq