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Unveiling your connected 2024 roadmap for AI-enhanced CX

29 Nov 2023
Connected Contact Centre Theatre

Whether you're planning for 2024 or wrapping up this year, the presence of AI can't be overlooked. Join us for an eye-opening session with Puzzel’s Product Manager, Mashud Ahmed to keep you one step ahead!

Explore the transformative landscape of AI-driven customer experiences and witness the profound impact on contact centres through the perspectives of industry leaders across Europe. Backed by Puzzel’s latest research, Mashud will uncover strategic contact centre insights, including their key priorities for 2024 and beyond.

Gain an exclusive preview of Puzzel’s upcoming customer engagement roadmap, unveiling our strategic direction for the future, you'll leave with a clear roadmap for your 2024 strategy.

Get ready to be not just informed but inspired and empowered to create a connected 2024 roadmap in the age of AI!


• Connecting the dots: the current state of CX
• Sneak peek into Puzzel’s future innovations
• Future CX predictions and recommendations
• Your connected 2024 roadmap

Mashud Ahmed, Product Manager - Puzzel