Call Centre Helper is the leading contact centre magazine with over 200,000 readers.  It is a free, weekly online magazine aimed at giving contact centre people advice on how to make their businesses work more effectively.

The site allows readers to navigate swiftly to the area that interests them most. There are many regular features including articles that ask experienced people to answer real-life contact centre problems faced by their peers. We aim to be the main source of content on the internet for specialist call centre areas.

We also run a very popular webinar programme which focusses on a wide variety of topics.  Along with our chatroom, the webinar provides the opportunity to ask questions, share best practice and interact live with our audience.