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16 Nov 2021

Call and Contact Centre Expo Returns to the ExCeL

Call and Contact Centre Expo Returns to the ExCeL

16th & 17th November 2021 - ExCeL, London

Organisers of the Call and Contact Centre Expo are pleased to open the doors of the ExCeL, London to thousands of contact centre professionals today for the start of Europe’s leading event for the customer experience world.

Expert speakers, exhibitors, and industry influencers alike will showcase the latest and most effective technologies, strategies, and advancements to call and contact centre professionals and those in IT, general management, HR, marketing, and operations who are looking to excel in customer engagement.

With 11 dedicated theatres, including two engaging keynote theatres, visitors can expect to hear the likes of:

  • RingCentral & Costa Express - How did Costa Express brew a whole new customer experience?

  • Zendesk - Building a global digital first workplace. And why it pays off.

  • Odigo - Meeting the needs of vulnerable customers: a primer for contact centres

  • 8x8 - Leveraging Digital DNA: seamless end-user experiences with Microsoft Teams

  • Rockstar customer experience influencer, James Dodkins from Pegasystems - Six Simple Steps to Rockstar CX!

Not only this, but all the sessions are CPD accredited to ensure top quality content for visitors to make the most of.

Call and Contact Centre Expo allows visitors to challenge convention and drive better results by providing the perfect platform to meet with suppliers who want you to succeed in the best possible customer experience.

Exhibitors such as Google Chrome OS, Whistl, Cirrus, Dialpad, Five9, twilio, verbio and QuestBlue have come together under one roof to share knowledge and demonstrate how they can help you elevate communication and improve business efficiency.

What are you waiting for? Join the discussion via #CCCExpo21 and register for free tickets here!


Marketing Contact


Sephi Fawcett – Marketing Executive

+44 (0) 20 8126 4724

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