ExCeL

London

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ExCeL LONDON

Call and Contact Centre EXPO 2020 and All Co-Located Events Rescheduled for 15th & 16th September 2020 Due to Increase in International Travel Restrictions.

We have been closely monitoring updates on the spread of the COVID-19 Coronavirus. The global impact of this situation, not least upon international travel and resulting restrictions imposed by many organisations, means that after discussions with all parties we have taken the decision to postpone. The event will now take place on the 15th & 16th September 2020 at ExCeL, London. This will include all events co-located with Call and Contact Centre EXPO 2020 including Customer & User Experience Expo and Smart Communications and Connected Business Expo.

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Welcome to Europe’s leading call & contact centre event, showcasing the latest and most effective technologies, strategies and advancements to industry professionals who are looking to excel in the customer engagement world!

Event Rescheduled


Call and Contact Centre EXPO 2020 and All Co-Located Events Rescheduled for 15th & 16th September 2020 Due to Increase in International Travel Restrictions.

Please click here for the latest update on the status of coronavirus and the event.

Our show features over 250 Seminars from the likes of:

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Dr Nicola J. Millard: Speaking at the Call and Contact Centre Expo

Dr Nicola J. Millard

Head of Insight & Futures - BT

Dave Thomson: Speaking at the Call and Contact Centre Expo

Dave Thomson

Solution Engineer – Salesforce for Service - Salesforce

Clare Muscutt: Speaking at the Call and Contact Centre Expo

Clare Muscutt

Founder & Director - CMXperience Ltd

Daniel Ord: Speaking at the Call and Contact Centre Expo

Daniel Ord

Founder - OmniTouch International

Dominique Pfeffer and Shameem Smillie: Speaking at the Call and Contact Centre Expo

Dominique Pfeffer and Shameem Smillie

Contact Center AI Partner Lead & Mitel Contact Centre Sales Lead - Mitel and Google

Graham Calder: Speaking at the Call and Contact Centre Expo

Graham Calder

Digital Enablement Advisor - Independent Consultant

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The Call & Contact Centre Expo Runs Directly Alongside...

Customer & User Experience Expo 2019 Smart Communication & Connected Business

500

Leading Exhibitors

25

Masterclasses

250

Seminars

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