The Call and Contact Centre Expo logo

18 & 19 MARCH 2020


WhosOn Live Chat & AI

AI-infused chat technology coded to meet your contact centre needs. With WhosOn, you get the smartest live chat features available - spanning bots, advanced analytics, conversational automation, and more. All supported by best-in-class security measures.

Sophisticated contact centre chat deployments are our speciality. So, we can help you with:

• Bespoke, finely tuned chat projects
• Omnichannel integrations across your tech stack
• Compliance in regulated environments
• API-powered flexibility and customisation scope
• On-premises, HCI cloud, or dedicated server deployment
• Enterprise scaling - primed for multisite, multi-country, multilingual scale

On top of this deployment sophistication, WhosOn also offers you the smartest chat features currently available. This includes:

• Hybrid chat between bots and operators
• Conversational AI via bot framework support
• Sentiment analysis algorithms
• Real-time chat translation
• Omnichannel chat-call transitions
• A vast suite of CRM, database and third-party integrations
• PCI/PII masking
• Intrusion prevention and encryption
• Live web analytics and visitor tracking
• Inbuilt help-desk suite
• Auto-text suggestion
• Super-fast video chat
• And much more

For further reassurance, look to our company credentials. WhosOn is the UK leader in live chat technology. When you partner with us, you`re partnering with a force of specialists. Live chat software has been our forte since the technology`s conception in the early 2000s. So, we know our business. And, more importantly, we know how best to cater to yours.

• 16 years specialising in chat
• 98% retention rate with 10,000 niche customers
• 100 countries of deployment
• 50+ combined years` experience in chat programming
• 1000+ chat projects delivered
• 10% of Fortune 500 brands trust us

Start scoping your chat project with our experts today.

Tel: 03300882943

View Website