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Parker Software

Stand: CC-Z90
AI-infused chat technology coded to meet your contact centre needs. With WhosOn, you get the smartest live chat features available - spanning bots, advanced analytics, conversational automation, and more. All supported by best-in-class security measures. Sophisticated contact centre chat deployments are our speciality. So, we can help you with: • Bespoke, finely tuned chat projects • Omnichannel integrations across your tech stack • Compliance in regulated environments • API-powered flexibility and customisation scope • On-premises, HCI cloud, or dedicated server deployment • Enterprise scaling - primed for multisite, multi-country, multilingual scale On top of this deployment sophistication, WhosOn also offers you the smartest chat features currently available. This includes: • Hybrid chat between bots and operators • Conversational AI via bot framework support • Sentiment analysis algorithms • Real-time chat translation • Omnichannel chat-call transitions • A vast suite of CRM, database and third-party integrations • PCI/PII masking • Intrusion prevention and encryption • Live web analytics and visitor tracking • Inbuilt help-desk suite • Auto-text suggestion • Super-fast video chat • And much more For further reassurance, look to our company credentials. WhosOn is the UK leader in live chat technology. When you partner with us, you`re partnering with a force of specialists. Live chat software has been our forte since the technology`s conception in the early 2000s. So, we know our business. And, more importantly, we know how best to cater to yours. • 16 years specialising in chat • 98% retention rate with 10,000 niche customers • 100 countries of deployment • 50+ combined years` experience in chat programming • 1000+ chat projects delivered • 10% of Fortune 500 brands trust us Start scoping your chat project with our experts today.


United Kingdom
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