VIER is rethinking customer dialogue and communication. With the offers "enrich", "engage" and "evolve", VIER GmbH makes contact-based business processes more efficient and user experience measurably better. We combine artificial and human intelligence, experience and intuition. Our products assist employees throughout the entire communication process. Our solution is optimally adapted to specialist areas of every industry and company size and is fully integrated.
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To enable VIER's customers and their users in the Asia-Pacific region to make optimal use of its cloud-based solutions, VIER opened a new data centre in Singapore at the beginning of July 2021.
From August, you can automatically add, remove and re-add staff members to defined ACD groups for specific periods of time.
With VIER engage we offer the europe´s best cloud omnichannel solution! It´s AI-supported and cloud-based and available in the variants business, professional and enterprise to suit your requirements:
We analyse to unterstand. We assist to improve. We automate to avoid.