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Smart Tribune

Smart Tribune provides digital customer self-service solutions that enable online brands to reduce their contact rate while improving the customer experience for their users.

Over 100 European companies use their Dynamic FAQ, Chatbot & Support widget products to deliver personalised support content the length of the customer journey. In doing so, contact rates fall an average 20-49% and conversions increase, alongside customer satisfaction (avg. 80%).

Online, on mobile & in-app we believe the majority of customer service requests can be answered automatically, leaving agents to concentrate on more complex issues requiring a human touch.

Help your customers help themselves with Smart Tribune:

Tel: 00 44 203 9257 966

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