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RingCentral
- | Yes
- | Call Centre Software
- | Cloud Solutions
- | Unified Communications
- | Virtual Contact Centre and Homeworking
- | Video Conferencing
RingCentral is a market-leading business communications and collaboration provider. Our cloud-based platform combines internal and external communications tools such as phone, messaging, video conferencing, webinar and customer engagement in a single integrated system, making processes much more efficient.
We work with our customers to reimagine the world of business communications and collaboration. This relentless passion to innovate has made us the cloud communications provider we are today, helping teams communicate, collaborate and connect the way they want.
RingCentral Contact Centre meets the needs of modern businesses by enabling remote and hybrid working, and giving them the tools needed to exceed ever-changing customer expectations.
Functionalities such as advanced analytics, extensive workforce management, omnichannel routing and CRM integrations give businesses the tools they need to vastly improve their contact centre performance.
Address
4th Floor, 85 Uxbridge RoadEaling
London
W5 5TH
United Kingdom
Contact Exhibitor
Products
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Features such as real-time reporting, advanced workforce management, and AI-based sentiment analysis, together with a vast suite of integrations, give businesses the tools they need to vastly improve ... -
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This is a manual to help you prepare your contact centre – especially your agents – for hybrid work. As the world opens back up, it’s difficult to know exactly what the future of work will look like. ... -
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Companies need to start offering consumers more ways to connect. Today’s consumers expect to be able to use their channel of choice based on the type of problem or issue that needs to be addressed and ... -
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Long wait times, being bounced around to multiple people and inability to resolve issues contribute to overall poor experiences for customers and businesses. -
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The traditional call centre is no longer the first point of contact for a growing number of individuals. By the time a consumer reaches out, they’ve likely already Googled their issue, searched throug ... -
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When given the choice, 75% of customers prefer to use private messaging over traditional customer service channels. Messaging is now a part of our daily habits, and it is essential for businesses to i ...
Videos
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Introducing RingCentral Webinar: Run engaging, stress-free webinars with integrations, analytics, and customization to connect at scale, directly from the RingCentral app.
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RingCentral for Microsoft Teams enhances the Teams experience with RingCentral’s best-in-class telephony.
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One place to do your best work. Bring everyone and everything together on RingCentral with message, video, and phone features.
Brochures
News
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RingCentral announced new capabilities for RingCentral MVP™. The new features are designed to immediately address the challenges faced by workers and teams in a hybrid world.
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RingCentral and NICE are expanding their partnership to bring the combined benefits of their market leading solutions.