Redial BPO

Redial BPO is a full-service nearshore and offshore contact center and BPO located in South Africa, Mexico, and the USA. We service various industries, providing services such as inbound and outbound sales, customer service, collections, technical support and more. All handled through voice, email, chat and social media channels.

At Redial our main focus is to combine people, processes, and technology to provide high levels of customer experience to all of our clients.

We believe in being an extension of your company and becoming your brand ambassador through all our Redialers and help you accomplish your business goals.

As part of our value add services, we provide speech and sentiment analytics through our AI technology, AI Training tool and AI nesting environment to all of our clients so that we can positively impact the performance of our agents.