Parloa

Parloa amplifies the customer service experience with an AI Agent Management Platform  that makes every interaction as easy as talking to a friend. This enterprise-grade platform enables contact centers to leverage the full power of generative AI, safely and reliably. It combines highly-skilled personal AI agents that engage in natural and unique conversations with every customer, with AI assistance for human agents when they get on the line. Global brands trust Parloa to connect with their customers, ensuring they feel heard through exceptional experiences that increase satisfaction, encourage sales, and build loyalty.