Opus provides organisations with end-to-end purpose driven technology.
Founded in 1992, we deliver tailored connectivity, communications, contact centres, IT services, and security solutions, backed up with dedicated account management and a caring personalised customer service.
Our highly experienced customer experience team can design, deliver, manage and support bespoke, omni-channel contact centre solutions and applications, which include AI and self-service, workforce management applications, speech analytics, PCI compliant payment solutions, call and screen recording and Microsoft Teams contact centre integrations.
Our IT services team helps organisations establish a technology strategy, design, build and migrate your IT architecture to the cloud and proactively manage your Microsoft cloud solutions, freeing you up to manage your essential business systems.
Our Opus Secure range will help you keep all your essential data and systems secure and compliant, and we can provide advice on how to implement a Zero-Trust approach into your business as well as provide advice and solutions on all application, endpoint and network security requirements.
We only partner with tier one industry leading manufacturers and network service providers, like Mitel, 8x8, Gamma, Cirrus, Microsoft, Cisco Meraki, Palo Alto, O2, Vodafone and Virtual 1, to deliver high quality, reliable and resilient services for today’s modern contact centres.
We are Platinum Partners with Mitel, 8x8 and Gamma and a Gold Microsoft Partner, offering technology consultancy together with engineering excellence.
As we are accredited by the Institute of Customer Service, we pride ourselves on being a customer-driven and service-led organisation, with a focus is on delivering technology with purpose and building long-term partnerships with our clients.
For more information visit www.opustech.co.uk
39, London Road