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LumenVox

LumenVox allows you to improve the Call Center Customer Experience (CX). LumenVox, a total speech solutions company, provides a comprehensive stack of speech automation, multifactor authentication, and fraud prevention technologies. With over 18 years` experience, LumenVox' core speech technology is certified as one of the most accurate, natural sounding, and reliable solutions in the industry. Supporting a multitude of ID and Access Management applications, the LumenVox technology provides tools for you to effectively deploy speech-enabled applications to improve the Call Center Customer Experience (CX) and Return on Investment (ROI) with LumenVox' flexible, cost-effective software suite.

Key features and benefits include:
• Text-dependent, text prompted (active) and text-independent (passive) voice biometric authentication
• Multifactor authentication (something you know, something you have and something you are/voice or facial biometrics) support and integration
• Channel compensation for landline, mobile and data channel usage
• Voice quality measurements
• Playback detection algorithms
• Integrated speech content checks
• Cloud, Premise or On-Device
• Easy integration to Android and iOS apps
• Multiple use modes allow for a variety of application scenarios
• Architected to allow for flexible deployment
• Out-of-the-box tuned language packs for major languages

For more information, please visit www.LumenVox.com

Tel: 00 1 858 707 7700

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