Giosg offers digital tools for diverse, personalised and creative ways to interact with your online visitors and customers. By combining data, AI technology, and human engagement, we help you create meaningful interactions, serve more efficiently, and grow their business.
HUMAN TOUCH AND AUTOMATION
Leverage the best of two worlds by combining live chat professional support with automated interactions. Our intelligent workflow engine enables you to customise, predict and target interactions on your website for better customer engagement and conversion.
EFFICIENT AGENT USER EXPERIENCE
Provide the best user experience for your agents with our swimlane-like interface. Designed for multiple chat handling at one time, our UI enhance your agent efficiency and customer satisfaction.
SUPPORT THE ENTIRE CUSTOMER JOURNEY
Multiple integrations ensure you support the entire customer journey. Connect with your customers in their prefered social media channels, create tickets directly into your contact centre or Helpdesk system, and capture your leads directly into your CRM System.
To find out more, chat with us on giosg.com!